Job Description
At Plathena we strive to bring as much value to our customers as possible. Since the custormers know more about their work than we do, this ofter requires close collaboration. As a Customer Success Manager, you play a key role in making sure the collaboration is fun and efficient.
About the role
As Customer Success Manager, you participate in the communication with clients. You help our developers keep track of the promises that we make. Are we delivering what we promised? Is there anything else we can do to help? You help to keep meetings efficient and effective. Also you help us and our customers by trying to understand their unique needs and try to participate in finding the best solutions. Finally,you help us prioritize. Help us by giving a second opinion on which problems to solve and in what order.
This is you
- A strong ability to listen and understand unique situations and needs.
- A team player who is motivated in making everybody happy as much as possible.
- Creative and practical solutions make you happy.
- The ability to take high ownership of your role.
About us
We are a startup, the sutation that we are in changes rapidly and you need to be able to deal with that. Aside from changing a lot we are all highly motivated to help ourselves, our customers and you grow.
Perks
- A laptop of your choosing
- Work remotely
- Flexible hours & PTO
Apply now
Interested? Please call us at 0620910803, or send an email to norwin.dijkman@plathena.com with your C.V. We are happy to talk to you :)